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AV-SQ-001 — Supplier Quality Requirements (AS9120B Aligned)

Document ID: AV-SQ-001
Title: Supplier Quality Requirements (SQR)
Revision: Rev 1
Effective Date: 2026-Feb-14
Approved By: President / Quality Manager
Applies to Scope: Warehousing and distribution of aircraft parts, consumables, tools, hardware, and related industrial supply materials for aerospace and associated industries.

1. Purpose

To define the requirements AeroVance Solutions Inc. (“AeroVance”) communicates to external providers to ensure purchased products and services conform to specified requirements, including AS9120B clause 8.4.3 and applicable customer/regulatory requirements.

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2. Applicability and Contract Acceptance

2.1 This SQR applies to all suppliers, distributors, manufacturers, processors, service providers, and sub-tier providers (collectively “Supplier”) providing products or services to AeroVance under any AeroVance Purchase Order (PO), blanket order, contract, or replenishment agreement.
2.2 Acceptance of the AeroVance PO (including acknowledgement, shipment, or performance) constitutes acceptance of this SQR unless otherwise agreed in writing by AeroVance.

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3. Definitions

  • Product/Service: Any material, component, part, tool, hardware, consumable, or service provided under a PO (including inspection/testing, calibration, repackaging, kitting, special processes, etc.).

  • Special Process: A process where resulting output cannot be readily verified by subsequent inspection and must be validated (e.g., heat treat, plating, NDT, welding).

  • CoC: Certificate of Conformity.

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4. General Requirements (Adequacy Prior to Communication)

4.1 Supplier shall review PO requirements and confirm capability prior to acceptance.
4.2 Any conflict, ambiguity, or inability to meet requirements must be communicated to AeroVance before acceptance/shipment.

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8.4.3 Flow-Down Requirements (Mapped & Complete)

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5. Requirements for Processes, Products, and Services (8.4.3a)

5.1 Supplier shall provide only products/services that meet all PO requirements, including applicable:

  • part number, description, revision level (when applicable)

  • specifications/drawings/standards (when referenced)

  • process requirements/work instructions (when referenced)

  • packaging/preservation requirements (when specified)
    5.2 Supplier shall ensure identification of relevant technical data and that sub-tier providers receive the same applicable technical requirements.

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6. Approval Requirements (8.4.3b)

Where required by PO or applicable requirements, Supplier shall not proceed without AeroVance written approval for:
6.1 Product/service approval (e.g., first article/first shipment requirements).
6.2 Methods/processes/equipment approval (including special processes, inspection methods, or validated equipment).
6.3 Release of product/service (e.g., ship authorization, conditional release).

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7. Competence and Qualification (8.4.3c)

7.1 Supplier shall ensure personnel performing work affecting conformity are competent based on education, training, skills, and experience.
7.2 Where required (e.g., NDT, welding, calibration), Supplier shall maintain applicable qualifications/certifications and provide evidence upon request.

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8. Interaction and Communication (8.4.3d)

8.1 Supplier shall provide a designated contact and respond to AeroVance inquiries within a reasonable timeframe.
8.2 Supplier shall promptly notify AeroVance of risks affecting delivery, conformity, or documentation (e.g., shortages, obsolescence, damage, suspected counterfeit, loss of traceability).

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9. Control and Monitoring of Supplier Performance (8.4.3e)

9.1 AeroVance may monitor Supplier performance using on-time delivery, quality performance (returns/NCRs), responsiveness, documentation accuracy, and audit results.
9.2 Supplier shall support corrective actions when performance issues arise.

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10. Verification/Validation at Supplier Premises (8.4.3f)

10.1 Where specified by AeroVance or AeroVance’s customer, Supplier shall allow verification/validation activities at Supplier premises or sub-tier premises, including witnessing inspections/tests, process validation, and record review, subject to reasonable notice and safety/security rules.

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11. Test, Inspection, and Verification (8.4.3g)

11.1 Supplier shall implement inspection/testing appropriate to assure conformity.
11.2 Supplier shall maintain records of inspection/testing and provide them when required by PO or upon request.
11.3 Supplier shall ensure measuring equipment used is calibrated/verified as applicable.

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12. Statistical Techniques (8.4.3h)

12.1 Where statistical acceptance, sampling plans, or process capability is specified (by PO/spec/customer), Supplier shall apply the required statistical techniques (e.g., ANSI/ASQ Z1.4 or equivalent) and retain supporting records.
12.2 If no method is specified, Supplier shall use an industry-accepted method suitable for the product/service and provide it upon request.

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13. Additional Requirements (8.4.3i–k)

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13.1 Quality Management System / Customer Approved Sources

Supplier shall, as applicable:

  • implement and maintain a QMS suitable to the scope of supply (e.g., ISO 9001/AS9100/AS9120 or equivalent where required)

  • use customer-designated or customer-approved sources when specified by AeroVance PO

  • flow down all applicable AeroVance/customer requirements to sub-tier providers

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13.2 Nonconforming Product Notification & Disposition Approval

13.2.1 Supplier shall notify AeroVance immediately upon discovery of nonconforming process/product/service affecting AeroVance orders.
13.2.2 Supplier shall not ship nonconforming product without AeroVance written approval of disposition (use-as-is, repair, rework, etc.).
13.2.3 Supplier shall clearly identify and segregate nonconforming material to prevent unintended use.

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13.3 Counterfeit / Suspected Unapproved / Unapproved Parts Prevention

13.3.1 Supplier shall prevent the supply of counterfeit, suspected counterfeit, unapproved, or untraceable product.
13.3.2 Supplier shall maintain traceability to OEM/authorized manufacturer or approved distribution channels where applicable.
13.3.3 Supplier shall notify AeroVance immediately if counterfeit is suspected and cooperate with investigation.

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13.4 Change Notification

Supplier shall notify AeroVance prior to implementation of changes that may affect conformity, including:

  • design changes (if applicable)

  • process changes

  • changes to materials/subcomponents

  • changes in manufacturing location

  • changes in sub-tier providers

  • changes in ownership or key management impacting QMS

  • changes in certification status

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13.5 Certificates and Authorized Release Documentation

13.5.1 Supplier shall provide a Certificate of Conformity (CoC) for each shipment unless otherwise agreed.
13.5.2 Where required, provide test reports and/or authorized release certificate (FAA 8130-3 / EASA Form 1 or equivalent).
13.5.3 CoC must include at minimum: Supplier name/address, part number, description, quantity, lot/serial (if applicable), PO number, statement of conformity, authorized signature, date.

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13.6 Record Retention & Disposition

13.6.1 Supplier shall retain relevant quality records for a minimum of 10 years (or longer if specified by PO/customer/regulation).
13.6.2 Records must be protected from damage, deterioration, and loss.
13.6.3 Disposition/destruction of records before retention period requires AeroVance written approval.

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13.7 Right of Access (Supply Chain)

AeroVance, AeroVance customers, and regulatory authorities shall have right of access to applicable areas of facilities and to applicable documented information at any level of the supply chain, as reasonably required.

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13.8 Product Safety & Ethical Behavior Awareness (8.4.3k)

Supplier shall ensure persons are aware of:

  • their contribution to product/service conformity

  • their contribution to product safety (where applicable)

  • the importance of ethical behavior (including reporting of concerns)

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14. Packaging, Preservation, and Identification

14.1 Supplier shall package to prevent damage, contamination, corrosion, FOD, and mixing of product.
14.2 Products shall be identified with part number and quantity; lot/serial where applicable.
14.3 Shelf-life items must be labeled with cure/manufacture date, expiration date, and storage conditions (as applicable).

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15. Sub-Tier Control and Flow-Down

15.1 Supplier is responsible for controlling sub-tier providers and flowing down all applicable requirements.
15.2 Supplier remains responsible for conformity of product/service supplied to AeroVance.

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16. Corrective Action

16.1 When requested, Supplier shall provide corrective action response within the timeframe specified by AeroVance (typical: 10–30 days depending on severity).
16.2 Responses must include containment, root cause, corrective action, verification of effectiveness

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17. Controlled Document Statement

This document is controlled electronically. Printed copies are uncontrolled unless stamped otherwise.

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